The Lost Art of Apology

Dan McHugh picture

All of us have been hurt at one time or another by someone, and an insincere or insufficient apology leaves us even more discouraged. Our world overflows with public and private examples of poor apologies in politics, sports, business, church, and personal arenas.  Media critics demonstrate their own inability to distinguish a poor apology from a sincere one when they comment about publicly prominent apologies. Much has been written about forgiveness–what it means and what it doesn’t mean, who “deserves” it, how to achieve it, and even the health benefits of forgiving. Much less has been said about good apologies, … continue reading…

I Hear You (I think). Are We Listening?

Dan McHugh picture

Have you ever played the game “Telephone”? One person whispers a short story or sentence one time to another person, then that person whispers it to another, and so on until the last person states aloud what he or she heard. During the process, pretty much everything in the story changes. Why does this happen? It is because communication is a very complex and interactive process.